LifeSpan has achieved national accreditation through the New York-based Council on Accreditation (COA). LifeSpan provides the following services: behavioral and mental health counseling; financial counseling and education; guardianship; community support services that include a representative payee bill-paying program; and a range of services for older adults including intake and screening, and care management. Organizations pursue accreditation to demonstrate the implementation of best practice standards in the field of human services. COA evaluated all aspects of LifeSpan's programs, services, management, and administration.
COA accreditation is an objective, independent, and reliable validation of an agency's performance. The COA accreditation process involves a detailed review and analysis of an organization's administration, management, and service delivery functions against international standards of best practice. The standards driving accreditation ensure that services are well-coordinated, culturally competent, evidence-based, outcomes-oriented, and provided by a skilled and supported workforce. COA accreditation demonstrates accountability in the management of resources, sets standardized best practice thresholds for service and administration, and increases organizational capacity and accountability by creating a framework for ongoing quality improvement.